PRIVACY POLICY
Last updated: January 2025
1. INTRODUCTION
PARAFEER is operated by Young Tomorrow, registered at Peppelveld 23, 6658LX Beneden-Leeuwen, The Netherlands.
We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our e-signature platform.
By using PARAFEER, you agree to the collection and use of information as described in this policy.
2. DATA WE COLLECT
Account Information: When you create an account, we collect your name, email address, and password. For paid plans, we collect billing information through our payment provider.
Document Data: We store the documents you upload, create, and send through our platform, including signatures, timestamps, and audit trail information.
Usage Data: We collect information about how you interact with our service, including IP addresses, browser type, pages visited, and actions taken within the platform.
Communication Data: When you contact us for support, we retain the content of your messages and our responses.
3. HOW WE USE YOUR DATA
We use your personal data to:
- Provide, operate, and maintain our e-signature services
- Process and complete document signing transactions
- Send transactional emails (signing requests, confirmations, reminders)
- Process payments and manage your subscription
- Respond to your inquiries and provide customer support
- Improve and develop our services
- Comply with legal obligations
4. DATA RETENTION
We retain your personal data for as long as your account is active or as needed to provide you services.
Signed documents and their audit trails are retained for at least 7 years to ensure legal validity and compliance with record-keeping requirements.
You can request deletion of your account and personal data at any time. However, we may retain certain information as required by law or for legitimate business purposes.
5. YOUR RIGHTS
Under the General Data Protection Regulation (GDPR) and other applicable laws, you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing of your data
- Restriction: Request limitation of processing
To exercise these rights, contact us at the email address below.
6. SECURITY MEASURES
We implement industry-standard security measures to protect your data:
- 256-bit TLS encryption for all data in transit
- Encrypted storage for documents and personal data
- Regular security audits and vulnerability assessments
- Access controls and authentication requirements
- Secure data centers within the European Union
7. THIRD-PARTY SERVICES
We use trusted third-party services to operate our platform:
- Payment Processing: Mollie (for secure payment handling)
- Email Delivery: For transactional emails and notifications
- Cloud Infrastructure: For secure hosting and storage
These providers are bound by data processing agreements and are required to protect your data in accordance with GDPR.
8. COOKIES
We use essential cookies to operate our service, including session cookies for authentication and security. We do not use third-party tracking or advertising cookies.
9. CONTACT INFORMATION
For privacy-related inquiries or to exercise your rights, contact us: